This webinar will map out the steps and procedures needed to simplify the buying process in the new world of online selling amidst the COVID-19 pandemic. From closing the sale and writing the purchase agreement to getting through the selections process, a panel of industry experts will discuss interactive tools, personalized engagement, and trainings your team should implement, and how to ensure a seamless customer experience.

Participants in this webinar will:
-Know what technology is working and the support and training you need to implement a digital sales process.
-Discover how to map your procedures to ensure a great customer experience.
-Understand the impact of our efforts from the buyer’s perspective.
-Learn best practices for creating a virtual selections process.

Speakers: Kimberly Mackey, Founder, and Sales & Marketing Management Consultant of New Homes Solutions Consulting; Greg Bray, President, Blue Tangerine; Lisette Minnick, VP of Sales & Marketing for Mattamy Homes, Tampa Division

NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

Live Webinars: Individuals who register for a live webinar are provided access to the webinar replay for 12 months from the date of purchase.

Cancellation and Refund Policy: Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, June 30. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, June 30. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org.